Recargo Network Driver Support
Pricing is based on a per minute structure and billing is based off of actual time charging (energy is being dispensed). It costs $0.24/minute to charge ...
Sat, 20 Oct, 2018 at 12:43 PM
No. Our goal is to make charging your electric vehicle as seamless as possible, so we don't require a separate RFID card and you do not have to sign up...
Sat, 20 Oct, 2018 at 12:43 PM
To learn more about Pay with PlugShare, please click on the link below: Pay with PlugShare Support Page
Thu, 15 Nov, 2018 at 12:08 PM
Press any button below the Welcome screen to get started: The next screen will display the pricing information. To pay with your credit card insert yo...
Sat, 20 Oct, 2018 at 12:43 PM
If you have tried swiping your credit card more than once and are still getting this error message: OR you walk up to the station screen and see t...
Sat, 20 Oct, 2018 at 12:43 PM
You will see this screen if there was a problem while starting the charger: Please unplug your vehicle and wait a few minutes before trying again. ...
Sat, 20 Oct, 2018 at 12:43 PM
For urgent issues and immediate assistance please contact our call center by dialing: (833)-RECARGO or (833)732-2746 All other station issues, ques...
Sat, 20 Oct, 2018 at 12:44 PM
Yes. If you experience issues with payment or can't activate the station to begin your charging session, please reach out to our Recargo Network Call C...
Sat, 20 Oct, 2018 at 12:44 PM
A temporary $15.00 authorization hold is placed on your card to start the transaction. The actual billed amount from your charging session will appear on yo...
Sat, 20 Oct, 2018 at 12:44 PM
Please contact Recargo Network Support with any refund requests or questions about billing. Our customer support team can be reached by email: info@recar...
Sat, 20 Oct, 2018 at 12:44 PM